What Personal Information We Collect and How We Use It
When you create an account, we collect your name, email address, mobile number and date of birth for identity verification purposes. If you fund your account using Touch 'n Go eWallet, Boost or GrabPay, our payment processor logs the transaction reference and amount — we do
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not store your wallet credentials or PIN at any point. Device data such as your browser type, operating system and IP address is captured automatically each time you log in; this helps us detect unusual access and protect your account. We also retain records of how
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you navigate the platform — pages visited, session length, games opened — to improve how the site performs on mobile. Any data shared with third-party payment processors is governed by their own data policies, though we require them to handle your information to the same standard
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we apply internally. Your data is stored on servers with SSL encryption in transit. We retain account data for as long as your account remains active, plus any period required under applicable local law. Where local law governs your eligibility to use our platform, the same
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legal framework shapes how long and in what form we keep your records.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.