Verifying Your to888 Account Identity
Account verification is the step we use to keep your balance secure and make sure payouts go to the right person. It is a one-time process — once cleared, your account stays verified for all future withdrawals. We need a copy of a valid Malaysian identity document and occasionally a quick proof of address. The check is handled by our team, not
an automated bot, so if something looks unclear we will ask rather than just reject. Think of it as the lock on your to888 wallet: a small effort that protects every ringgit inside.
- Upload your MyKad or passport — A clear photo or scan of your Malaysian identity document — both sides of a MyKad, or the photo page of a passport — is the primary requirement.
- Provide proof of address if requested — A recent utility bill or bank statement showing your name and Malaysian address covers this step. Digital statements from Maybank2u or CIMB Clicks are accepted.
- Our team reviews your submission — We check the documents and update your account status. If anything needs clarification, our support team reaches out via live chat or the contact we have on file.
- Verified status unlocked — Once confirmed, the verified flag appears on your account profile and all withdrawal methods become fully available without repeating this step.